escape! Frequently Asked Questions

Q: What is an escape room?

A: An escape room is a real life puzzle adventure  in which a group of people get locked in a themed room for one hour and must use different elements in the room to unlock clues, solve puzzles, and eventually escape!

Q: Will I be in a room with strangers?

A: Potentially.  If you book a time in a room that is not filled, and others booked that room as well, you will be with fellow escapees that are quickly going to become your new best friends and allies!

Q: Can we show up at your location anytime and get right in?

A: We only have staff on site when we have a booking scheduled, so give us a call and we can tell you what is available and if we have employees ready to get you in!

Q: What if I only want my group? 

A: If you are booking a group smaller than the allotted maximum (usually 8) then you will need to purchase ALL available slots in order to have the room guaranteed to just your group. If you have questions regarding booking a whole room please feel free to give us a call!

Q: How much does it cost? 

A: The cost is $27 per person. For a private room or to book a full group you must buy all the available group spots for that room.

Q: Is this going to be too scary for some people to enjoy? 

A: We promise that the only monsters in the room are the ones that you bring with you. You might find this experience exhilarating, intense, hectic , and maybe even a little bit titillating at times, but not scary.

(But just in case we do recommend using the facilities before entering).

If it is a scare you are looking for ask about our scary room "The Haunting of Room 13"

Q: What if I want a time that isn’t listed on your site?

A: Contact us via email or phone.  We will do our best to meet your time frame needs.

Q: How do I escape? 

A: Yah, I’m not telling you that.  Come on now!

Q: When should I show up? 

A: Have your entire group to the location 15 minutes early.  There will be a check-in and short orientation before you get started and you will enter the room sharply at your designated time.

Q: Are tickets refundable/transferable? 

A: Tickets are not refundable, but if something crazy happens and you absolutely can’t make your booking give us 24 hours notice or more we will gladly transfer your ticket to another time.  Contact us and we will help you work out the details.

Q: What ages can participate?

A: Based on the challenge of each room we recommend ages 13 and up. Ages 10-12 are allowed with an adult. If you do have younger folks, we will do our best to steer them in a direction that will be helpful to your team.